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  • T: 01768 868111
    E: reception@northlakeshotel.co.uk
  • North Lakes Hotel & Spa
    Ullswater Road,
    Penrith,
    Cumbria,
    CA11 8QT
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Christmas Terms & Conditions

Making your booking

Christmas Day Lunch, Santa's Sunday Lunch and Party Night Celebrations
To make a booking please call Jen Braithwaite on 01768 868111. To confirm
your booking you will need to pay a non-refundable deposit of £25.00 per
person for Christmas Day Lunch and £10.00 per person for Festive Lunches,
Santa Sunday Lunches and Party Night Celebrations.

New Year Breaks
To make your New Year Break booking please call Reservations on 01768
868111. You will be asked to pay a non-refundable deposit of £100.00 per
person to confirm your residential booking.

All cheques should be made payable to ‘North Lakes Hotel and Spa’ with one cheque per
booking. Deposits need to be paid 8 weeks prior to the provisional booking to
secure your date. You will then receive a detailed confirmation letter including
information about final payment. Final cheques must be received 8 weeks
prior to the event to allow time for processing.

Payment
Full payment will be required 6 weeks prior to the event date, unless credit
arrangements have been organised in advance. For bookings made within 6
weeks, full payment is required immediately to confirm your booking. Please
note, cancelled deposits will not be deducted from the final balance.

Amendments and Cancellations
Should you need to decrease the number in your party once pre-payment
has been taken, no refund can be made. Please note, all deposits and prepayments
are non-refundable and non-transferable. If you need to increase
your numbers, we will do our utmost to accommodate your request.

Details and Prices
All details and prices are correct at the time of going to press, but may be
subject to alteration. Once a confirmed booking has been made, you will be
advised in the unlikely event of any significant programme changes or a price
change. All prices include VAT at the current rate.

Special Needs and Dietary Requirements
Please notify the hotel if any of your party have any special needs or any
dietary requirements when making your booking. Allergen information - we
really want you to enjoy your meal with us - if you’d like information about
ingredients in any dish please ask and we’ll happily provide it.

Book direct for the lowest rates